Welcome to YP Nepal. These Terms & Conditions govern your use of our website, services, and purchases. By accessing or using www.ypnepal.com, you agree to be bound by these terms.

1. Account Registration

• You must be at least 18 years old or have permission from a guardian to create an account.

• All information provided must be accurate and updated regularly.

• You are responsible for maintaining the confidentiality of your account and password.

2. Orders & Payments

• Orders are confirmed only after successful payment or confirmation for Cash on Delivery.

• We reserve the right to cancel or refuse any order due to product unavailability, incorrect pricing, or suspected fraud.

• Accepted payment methods include eSewa, Khalti, bank transfer, and Cash on Delivery (COD).

3. Shipping & Delivery

• Delivery is available across Nepal, including major cities and selected rural areas.

• Delivery times may vary depending on your location and vendor.

• Any delivery delays due to unforeseen circumstances (weather, strikes, etc.) will be communicated via email/SMS.

4. Returns & Refunds

• Products may be returned within 7 days of delivery if found defective, damaged, or incorrect.

• Products must be returned in original condition with packaging and invoice.

• Refunds (if applicable) will be processed within 7–14 business days after inspection.

• Certain items (e.g. perishables, personal care products) are non-refundable.

5. Vendor Policy

• Vendors must ensure that products listed are genuine and accurately described.

• Fake, illegal, or misleading listings may result in suspension or legal action.

• YP Nepal reserves the right to remove any vendor or product that violates our terms.

6. Intellectual Property

• All content (logos, images, product data, design) is the property of YP Nepal or its partners and protected by copyright law.

• You may not use, copy, or distribute our content without written permission.

7. Limitation of Liability

• YP Nepal is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

• While we strive for accuracy, we do not guarantee that all product details or prices are error-free.

8. Privacy Policy

Your use of this site is also governed by our [Privacy Policy] which explains how your data is collected, used, and protected.

9. Changes to Terms

YP Nepal reserves the right to update these terms at any time. Changes will be effective upon posting on this page.